Effective Date: 1st April 2025
Thank you for shopping with Zorin. We are committed to delivering your order safely and promptly. This Shipping Policy outlines our shipping methods, timelines, and related terms.
1. Order Processing
All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving payment confirmation.
You will receive an order confirmation email and a shipping notification with tracking details once your order is dispatched.
🚛 2. Shipping Coverage & Delivery Time
We currently ship across India. Estimated delivery timelines:
| Region | Estimated Delivery Time |
|---|---|
| Metro Cities | 2–4 business days |
| Other Urban Areas | 3–6 business days |
| Rural Locations | 5–8 business days |
Please note: Delivery times may vary during peak seasons, festivals, or unforeseen events.
💵 3. Shipping Charges
Free Shipping on all prepaid orders.
For Cash on Delivery (COD) orders, a nominal fee may apply (displayed at checkout).
📍 4. Order Tracking
Once your order ships, you will receive a tracking link via email or WhatsApp. You can track the shipment status in real time.
🚫 5. Delayed or Lost Shipments
While we strive for timely deliveries, delays may occur due to courier issues, weather, or regional restrictions.
If your order is significantly delayed or lost, please contact us at care@zorin.in, and we’ll assist promptly.
📦 6. Packaging
We ensure all products are securely packed to prevent damage during transit. For high-value items (such as jewelry), we use tamper-proof, insured packaging.
🔄 7. Incorrect Address or Missed Delivery
Please make sure your shipping address is complete and accurate at checkout.
In case of a delivery failure due to an incorrect address or unavailability, re-delivery may involve additional shipping charges.
🛑 8. International Shipping
Currently, we do not ship internationally. Stay tuned—this may change in the future!
📞 9. Contact Us
If you have any questions about your order or shipping status, feel free to reach out:
Goldie Jewels LLP
📧 Email: care@zorin.in