Effective Date: 1st April 2025
Please read these Terms of Service (“Terms”) carefully before using our website, services, or communicating with us via WhatsApp or any other channel operated by Goldie Jewels LLP (“we”, “us”, or “our”).
By accessing our services, including via the WhatsApp Business API, you agree to be bound by these Terms.
1. Use of Our Services
You may use our services only for lawful purposes and in accordance with these Terms. This includes:
Browsing our website
Making inquiries or purchases
Communicating with us via WhatsApp or email
Receiving customer service
You agree not to misuse our services, engage in illegal activity, or interfere with our operations or other users.
2. Communication via WhatsApp
When you contact us via WhatsApp, you consent to:
Receiving messages related to orders, offers, customer support, or updates
Us processing your information in accordance with our Privacy Policy
Note: WhatsApp is a third-party platform owned by Meta. Your use of WhatsApp is also subject to WhatsApp’s Terms of Service.
3. Orders & Transactions
When you place an order with Goldie Jewels LLP:
You confirm that all details provided are accurate and complete.
We reserve the right to accept or reject any order.
Pricing, availability, and delivery times are subject to change without notice.
All purchases may be subject to additional terms and conditions (e.g., payment, shipping, returns), which will be communicated before finalizing any transaction.
4. Intellectual Property
All content, designs, images, trademarks, and materials on our website and communication platforms are the property of Goldie Jewels LLP or its licensors and are protected by copyright and trademark laws.
You may not copy, modify, distribute, or use our intellectual property without written permission.
5. Limitation of Liability
To the maximum extent permitted by law, Goldie Jewels LLP will not be liable for:
Any indirect, incidental, or consequential damages
Loss of data, revenue, or profits
Any issues caused by third-party services such as WhatsApp or delivery providers
We do not guarantee that our services will be uninterrupted, error-free, or secure.
6. User Responsibilities
By using our services, you agree to:
Provide accurate and lawful information
Respect our representatives and communication policies
Not misuse or attempt to hack, spam, or disrupt our systems
7. Termination
We reserve the right to suspend or terminate access to our services (including WhatsApp) if you violate these Terms or engage in inappropriate or harmful conduct.
8. Governing Law
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Surat, India.
9. Changes to Terms
We may update these Terms at any time. Changes will be posted on this page and will take effect immediately unless stated otherwise. Continued use of our services implies acceptance of the updated Terms.
10. Contact Us
For any questions or concerns regarding these Terms:
Goldie Jewels LLP
Email: care@zorin.in